Regarding project planning, structure needs to be imposed. The IT group has lacked a great deal of structure and direction, which has led to inefficient decisions, and unnecessary and excessive spending. Powell had worked as a physician on Mobile Army Surgical Hospital MASH units during the Vietnam War and knew that a helicopter ambulance service could mean the difference between life and death for critical patients who need immediate assistance and are not near a major trauma center.
During a very quick brainstorm we came up with the following suggestions: Additionally, many of the IT components were well passed their warranty period, and all maintenance and repair incurred exorbitant costs.
Other departments also hired their own IT staff or outside contractors, often costing the company much more money. The presentation identified the IT staff as a unified, organized team for the first time.
Kahn made clear that he was the individual responsible for all IT activities and the person with whom other managers should speak to for IT matters. Upon takeoff, the pilot continually communicates with air traffic towers as well as with the Emergency Link Center ELC.
Redundant and outdated hardware and software should be updated with a system put in place for regular maintenance and replacement. Further, budgeting for each project should be created and a project manager and other key staff STARS and consulting should be identified for each project with each head reporting to Kahn.
This includes a weather check, ensuring safety checks and special equipment is on board.
We recommend the following items be taken into consideration to support STARS mission and budgetary concerns: As a result, they felt taken advantage of by other Department heads and powerless to do their jobs.
The most prominent of which is the disjointed nature of the department that he now heads. The new helicopters will enhance access to emergency pre-hospital critical care through more rapid response, an expanded service area, a larger medical interior, more powerful lift capacity, and a de-icing system that will enable flight during adverse weather conditions.
The objective of the case study was to advise Sharaz on what he should do moving forward. STARS relies heavily on Information and Communications Technology, from providing services, maintaining communications between all parties, monitoring weather patterns etc.Stars Air Ambulance An Information Systems Challenge.
Information Systems. European Journal of Information Systems () 17, – & Operational Research Society Ltd. STARS Air Ambulance: An Information Systems Challenge Case Study. One of my Information Management lectures looked at analysing the STARS Air Ambulance case study from HBR which looked at the recently appointed chief information officer Sharaz Khan and his first few weeks in the role.
Share on Facebook, opens a new window Share on Twitter, opens a new window Share on LinkedIn Share by email, opens mail client its job completely and systems would be properly places but that seems not to be the case in Stars, and.
the STARS air medical crew (AMC) — typically a pilot, co-pilot, nurse, paramedic, and in 25 per cent of the missions, an emergency physician — prepared for a safe mission response, which included the pilot’s. Ans: Stars air ambulance service is medical emergency service that provides fast medical support to the seriously ill or injured patients and handle emergencies and can also transfer patients from one medical.
Case Analysis 2 BITM STARS 1 - Stars Air Ambulance: an Information Systems Challenge Case Study Essay introduction. Situation The Shock Trauma Air Rescue Society (STARS) is a community based not for profit organization in Alberta, Canada.
Their mission as an emergency medical response organization is to provide expedited transportation services for critically injured.Download